PRIVACY POLICY

Last updated: [July 2026]

At House of Geneviève, your privacy is important. This Privacy Policy explains how your personal information is collected, used and protected when you visit this website, enquire about my services or work with me.

By using this website, you agree to the practices outlined below.

Who We Are

House of Geneviève is a bespoke wedding stationery studio based in the United Kingdom.

For the purposes of UK data protection legislation, House of Geneviève is the data controller responsible for your personal information.

If you have any questions regarding this Privacy Policy, please contact: Email: hello@atelierdegenevieve.com

What Information I Collect

Depending on how you interact with House of Geneviève, I may collect:

Your name
Email address
Telephone number (if provided)
Wedding date
Wedding venue
Guest numbers
Delivery and billing addresses
Information you choose to provide within enquiry forms
Order history
Website usage data (through analytics and cookies)

I only collect information that is necessary to provide my services or improve your experience.

How Your Information Is Used

Your information may be used to:

Respond to enquiries
Arrange consultations
Prepare quotations and proposals
Design and produce your stationery
Process payments
Deliver your order
Provide customer support
Send important updates relating to your order
Send newsletters and marketing emails (only where you've chosen to receive them)
Improve the website and services

Your information will never be sold to third parties.

Marketing

If you've subscribed to the House of Geneviève Journal or newsletter, you may occasionally receive emails featuring wedding inspiration, stationery advice and studio updates.

You can unsubscribe at any time using the link included in every email.

Legal Basis for Processing

Under UK GDPR, I rely on one or more of the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

How Long Your Information Is Kept

Personal information is only retained for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and accounting obligations.

Once no longer required, your information will be securely deleted.

Sharing Your Information

Your information may be shared with trusted third parties where necessary, including:

Payment providers
Delivery couriers
Printing and production partners
Website hosting providers
Email marketing platforms
Professional advisers where legally required

All third parties are expected to keep your information secure and process it in accordance with applicable data protection laws.

Cookies

This website uses cookies to improve your browsing experience and understand how visitors use the site.

Cookies may be used to:

Remember your preferences
Analyse website traffic
Improve website performance

You can manage or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Restrict how your information is processed
Object to certain processing activities
Request a copy of your data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact me using the details above.

Data Security

Reasonable technical and organisational measures are in place to help protect your personal information from unauthorised access, loss or misuse.

While every effort is made to safeguard your data, no online transmission can be guaranteed to be completely secure.

Third-Party Links

This website may include links to third-party websites.

Once you leave the House of Geneviève website, I am not responsible for the privacy practices or content of those websites.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or business practices.

The latest version will always be available on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please get in touch:

House of Geneviève

Email: hello@atelierdegenevieve.com